Privacy Policy

Effective Date: 30th November 2025

DCSM (“we”, “us”, “our”) respects your privacy and is fully committed to protecting your personal data. We recognize the importance of the personal information you entrust to us when you access or use our website and DCSM official social media, communicate or interact with us, or submit your personal data through any prescribed forms. We take this responsibility seriously and are dedicated to safeguarding your information while giving you control over how it is used.

By accessing or using our website or any DCSM official social media, communicating with us, and/or providing your personal data through any means, including completing and submitting our forms, you consent to the collection, recording, storage, use, transfer, and processing of your personal data by DCSM, in accordance with the terms and conditions outlined in this Privacy Policy (as may be amended from time to time).

This Privacy Policy is intended to help you understand what types of personal information we collect, how we use it, and the measures we take to protect it when you visit our website at https://www.denka-cs.com or our official social media channel at LinkedIn.


1. Personal Data We Collect

  • Contact Information: When you subscribe to our promotional emails or submit an inquiry form, we may collect personal information such as your name, mailing address, job title, email address, employer name, contact number, and any other personal details you or third parties may provide.
  • Website Usage Data: We may automatically collect certain non-personal information related to your visit through the use of cookies or analytics tools. This data may include your browser type, pages visited, time spent on the site, and other browsing behavior. This information is used to analyze and improve the functionality and performance of our website.
  • Social Media ID: We may collect your social media ID name and contact number for record purposes.

2. Source of Personal Data
The primary source of personal data we collect is directly from you. However, we may also obtain personal data from other legitimate sources, including but not limited to credit reporting agencies, government departments or agencies, public registries, private legal registries, websites, and published materials.

3. How We Use Your Information
We use your personal information for the following purposes:

  • To verify your identity.
  • To send you promotional emails and updates about our products and services (with your consent).
  • To respond to inquiries or feedback you provide through our contact forms.
  • To improve the functionality and content of our website.
  • To comply with legal and/or regulatory requirements, if required.
  • For security and internal audit purposes including monitoring emails, mailboxes and correspondence.
  • For any other relevant purposes that are related to the purpose you submit your personal data to us.

4. Newsletter and Promotional Emails
By subscribing to our mailing list, you consent to receive periodic newsletters, updates, and promotional communications from us. You may opt out of these communications at any time by clicking the “Unsubscribe” link provided in the email or by contacting us directly.

5. Disclosure of Personal Data

  • Project Case Studies and Client References:
    We may showcase successful project case studies and client names as part of our portfolio. This information is either publicly available or shared with the explicit consent of the respective clients. If you are a client and wish to have your name or project details removed from our materials, please contact us at DCSMconnect@denka-cs.com.

  • Third-Party Disclosures:
    We do not sell, trade, or rent your personal information. However, your personal data may be disclosed to trusted third parties (within or outside of Malaysia) as required by law, or pursuant to contractual or legitimate business relationships. Such third parties may include, but are not limited to:
    1. Any party to whom you have provided consent or direction for disclosure.
    2. Government authorities, regulatory bodies, or other parties as required for compliance with legal and regulatory obligations in Malaysia.
    3. Our parent company, subsidiaries, and affiliated entities.
    4. Our appointed data processors and service providers, including but not limited to archival and data entry service providers, website and IT support services, computer backup and disaster recovery services, financial institutions, and payment gateways.
    5. Our professional advisors, including legal counsel, tax consultants, auditors, financial advisors, and insurance brokers/insurers.

  • Cross-Border Data Transfers:
    Your personal data may be transferred outside of Malaysia where necessary to fulfill the purposes outlined in this Privacy Policy or to the third parties mentioned above. Cross-border transfers may also occur if you are based outside Malaysia or are travelling internationally.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and to collect aggregated data on website usage for analytical and performance improvement purposes. You may choose to disable or manage cookies through your browser settings; however, doing so may affect the functionality and user experience of certain features on our website.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, alteration, disclosure, or destruction. All personal information provided to us is stored on secure servers, and we continuously review and enhance our security practices to ensure the confidentiality, integrity, and availability of your data.

8. Your Rights
You have the right to access and correct your personal data held by us, as well as to withdraw your consent to receive marketing communications, subject to applicable exceptions. We are committed to ensuring that your personal data is accurate, complete, and up to date. Therefore, we kindly request that you notify us of any changes to your information.
To exercise your rights or to make any inquiries regarding your personal data, please contact us at DCSMconnect@denka-cs.com.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the "Effective Date" at the top.

10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Denka Construction Solutions Malaysia Sdn Bhd
No. 18, Jalan Utas 15/7, Seksyen 15, 40200 Shah Alam,
Selangor Darul Ehsan, Malaysia
DCSMconnect@denka-cs.com
+603 5510 8810

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